Transforming Microsoft Learn: Harnessing the Power of AI to Enhance User Experience and Learning Journeys

Microsoft Learn is currently integrating AI technology within its platform, specifically within the Q&A feature. Since the MVP launch during Build, we have received an overwhelmingly positive response from users who have experienced AI's assistance in writing and answering their questions. Encouraged by this feedback, our team recognized the opportune moment to collaborate and reimagine the Learn platform, exploring innovative ways in which AI can support users at every stage of their learning journey.